PRIVACY POLICY

This Privacy Policy describes how Ravnixors, operated by Xiamen Haowang E-Commerce Co., Ltd., collects, uses, shares, and retains personal information when you visit ravnixors.com, contact us, or purchase products from our store.

References to “Ravnixors,” “we,” “us,” and “our” mean Xiamen Haowang E-Commerce Co., Ltd.

This policy explains our personal information practices and the privacy choices that may be available to you under applicable law.

INFORMATION WE COLLECT

The personal information we collect varies according to how you use our Website and services.

Information You Submit

When you place an order, request assistance, subscribe to communications, participate in a promotion, or otherwise interact with us, you may provide:

• Your name;

• Email address;

• Telephone number;

• Billing and shipping details;

• Order information;

• Customer support messages;

• Other information you voluntarily submit.

Payment information is generally handled by payment processors or ecommerce service providers. We do not store complete payment card information.

Information About a Recipient

If you order a product for someone else, you may provide their name, contact information, and delivery address.

Please provide another person’s information only when you have appropriate permission to do so.

Information Collected Through Website Use

Cookies, analytics tools, and similar technologies may automatically collect information when you browse ravnixors.com, including:

• IP address;

• Browser type;

• Device details;

• Operating system;

• Pages visited;

• Interactions with the Website;

• Referral sources;

• Cookie identifiers.

This information supports Website functionality, performance analysis, user experience improvements, and security.

COOKIES AND RELATED TECHNOLOGIES

We may use cookies, pixels, log files, and similar technologies to operate and improve our store.

These technologies may support:

• Shopping cart functionality;

• Customer preference settings;

• Checkout processes;

• Website performance;

• Analysis of visitor activity;

• Measurement of marketing effectiveness;

• Security and fraud prevention.

You can manage or delete cookies through your browser settings. Restricting certain cookies may affect the availability or operation of Website features.

PURPOSES FOR USING PERSONAL INFORMATION

We may use personal information to:

• Process and fulfill purchases;

• Send order confirmations and status updates;

• Coordinate shipping and delivery;

• Handle payments, cancellations, returns, and refunds;

• Respond to enquiries and support requests;

• Maintain transaction records;

• Improve our Website and services;

• Detect fraud and unauthorized activity;

• Protect our Website and customers;

• Understand interactions with our store;

• Send promotional communications where permitted;

• Meet legal, regulatory, accounting, and business obligations.

Where permitted by applicable law, we may also use information for purposes reasonably related to the purpose for which it was collected.

DISCLOSURE OF PERSONAL INFORMATION

We may disclose personal information to third parties where necessary to operate the store, provide services, or meet legal obligations.

Recipients may include:

• Payment processors;

• Ecommerce platform and service providers;

• Shipping carriers;

• Warehouse and fulfillment partners;

• Customer support providers;

• Website hosting providers;

• Analytics providers;

• Marketing service providers;

• Fraud prevention providers;

• Public authorities where disclosure is legally required.

Service providers may process information as needed to perform their services, subject to applicable arrangements and legal requirements.

Information may also be disclosed or transferred in connection with a merger, acquisition, restructuring, or similar business transaction, where permitted by law.

THIRD-PARTY SERVICES

Our store may use external services for payment processing, analytics, advertising, and other operational functions.

These providers may collect information through their own technologies and maintain their own privacy policies.

Please review the relevant provider’s privacy information when interacting directly with its platform or services.

HOW LONG WE KEEP INFORMATION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy and meet applicable obligations.

Retention periods may depend on:

• Transaction and order records;

• Customer support requirements;

• Accounting obligations;

• Fraud prevention needs;

• Dispute resolution;

• Legal requirements;

• Other legitimate business purposes.

When information is no longer needed, it may be deleted, anonymized, or otherwise handled in accordance with applicable law.

YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may be entitled to request:

• Access to personal information we hold about you;

• Correction of inaccurate information;

• Deletion of certain information;

• Details about our processing practices;

• A copy of certain personal information;

• Restriction of particular processing activities;

• Withdrawal of consent where processing relies on consent.

To submit a request, email service@ravnixors.com.

We may need to verify your identity before responding to certain requests. Requests will be handled in accordance with applicable legal requirements.

PROMOTIONAL COMMUNICATIONS

You can unsubscribe from promotional emails by using the unsubscribe instructions included in those messages.

You may also email service@ravnixors.com to request a change to your marketing preferences.

Opting out of marketing does not prevent us from sending necessary service messages about orders, payments, deliveries, returns, or customer support.

INFORMATION SECURITY

We use reasonable technical, administrative, and organizational safeguards to help protect personal information against unauthorized access, misuse, loss, or disclosure.

No method of internet transmission or electronic storage provides an absolute security guarantee.

Please keep your account credentials confidential and take appropriate steps to protect access to your account.

CHILDREN’S INFORMATION

Ravnixors serves a general audience and is not specifically directed to children under 13, or any higher minimum age applicable under local law.

We do not knowingly collect children’s personal information in violation of applicable requirements.

If you believe a child has provided personal information without appropriate authorization, contact service@ravnixors.com so we can review the matter.

INTERNATIONAL PROCESSING AND STORAGE

Ravnixors is operated by Xiamen Haowang E-Commerce Co., Ltd.

Our payment, logistics, hosting, technology, and other service providers may operate in different countries or regions.

Personal information may therefore be processed or stored outside your country of residence.

We handle international transfers in accordance with applicable privacy and data protection requirements.

LINKS TO OTHER WEBSITES

Our Website may include links to independently operated websites or services.

Those websites may have their own privacy policies, security measures, and information-handling practices.

This Privacy Policy does not apply to those external websites. Please review their policies before providing personal information.

POLICY CHANGES

We may revise this Privacy Policy to reflect changes in our services, business practices, technology, or legal requirements.

The updated version will be published on ravnixors.com. Where required by applicable law, we will provide additional notice of material changes.

Please review this page periodically for current information.

CONTACT INFORMATION

For questions about this Privacy Policy or the handling of your personal information, please contact us.

Brand:
Ravnixors

Company Name:
Xiamen Haowang E-Commerce Co., Ltd.

Website:
https://ravnixors.com

Registered Business Address:
Room 404, A387, No. 50 Chengyi North Street, Software Park Phase III, Xiamen Torch High-tech Zone, Xiamen, Fujian, China

Customer Support Email:
service@ravnixors.com

Business Phone:
0592-6276303

Customer Service Hours:
9:00 AM–6:00 PM PDT

Ravnixors is operated by Xiamen Haowang E-Commerce Co., Ltd.